Admin Dashboard

User Manual Welcome, Admin

Staff Management

Manage all staff members (Admins, Counsellors, Peer Supporters) in one place. Creating a user automatically creates their profile.

Staff Rota

On Duty Today

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Tomorrow

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This Week

Coverage Overview

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Counsellors Today
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Peers Today
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Shifts This Week

Swap Requests

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Visual App Editor

Edit your app visually - click on any element to modify it. Changes are saved automatically when you click Save.

Live Preview
Home
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Click to Edit

Click on any element in the preview to edit it

  • Click menu cards to edit text, icons, colors
  • Click AI characters to update avatars, names
  • Drag cards to reorder them

Beta Testing Dashboard

Beta Testing Mode

When enabled, users will see feedback surveys on the app

-- Pre-Surveys
-- Post-Surveys
--% Completion Rate
-- NPS Score

User Improvement Metrics

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Wellbeing Change
--
Anxiety Change
--
Mood Change

Positive numbers indicate improvement from pre to post survey

Recent Survey Responses

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Compliance Dashboard

GDPR, BACP compliance monitoring and data protection controls.

Consent Rate --%
Open Complaints --
Security Status --
Open Incidents --

GDPR Data Rights

Data Exports (30 days) --
Account Deletions (30 days) --
Users with AI Chat Consent

Staff Wellbeing (BACP)

Check-ins This Week --
Staff Needing Support --
Pending Supervision Requests --

Audit Trail

--

entries this week

Data Retention

Automated cleanup schedules:

  • Callback requests: 90 days
  • Chat sessions: 7 years
  • Safeguarding alerts: 7 years

Security Incidents

No open incidents

Recent Complaints

No open complaints

Compliance Documentation (PDF Downloads)

Click to download professionally formatted PDF documents

Logs & Analytics

0
Total Calls
0
Live Chats
0
Escalations
0
Panic Alerts

Activity Trends

Contact Types

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System Monitoring

- Total Users
- Staff Online
- Active Calls
- AI Chats (24h)
- Live Chats
- Pending Callbacks

Server Health

CPU Usage
0%
Memory Usage
0%
System Load
0%

Capacity

Max Concurrent Users: ~75
Max Simultaneous Calls: ~25
Max AI Chats: ~50

These are estimated limits for the current infrastructure. Consider upgrading if consistently hitting 70%+ capacity.

Site Settings

Branding

Current Logo
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